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Repair services
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All time repair totals
Unlocked iPhones (1st generation - 2G): 101 Unlocked iPhones (2nd generation - 3G): 6 Unlocked iPhones (3rd generation - 3G S): 2 Pwned iPhones (2G, 3G & 3G S): 42 Miscellaneous issues repaired: 99-7 |
I receive email all the time from people who have reprogrammed their iPhones and are stuck, can't figure out what to do, and have nowhere to turn. I also get mail from many people who buy iPhones on eBay, and quickly find out the iPhone they bid on is not what was advertised. They feel their iPhone is defective, broken, or dead. I offer a limited repair service that will reprogram your iPhone in an attempt to restore functionality. This service would have you ship your iPhone to me. This does not involve email assistance or real time chat, or remote computer access, or phone calls.
If you aren't already aware: if you purchased an iPhone and it is not under contract with AT&T, or O2, or any other officially authorized carrier, and you have a problem with your iPhone, Apple won't help you. You have no warranty in their eyes. At least that is what I have heard from owners of broken iPhones.
If you are interested in my repair service, send an email to mark [at] hackthatphone.com, and I'll send you a letter which will provide you with some more information, cost and shipping details.
As a former member of the military (10+ years Navy) I will provide a special rate on any iPhones shipped to me for repair by service men and women from anywhere in the world.
Here's where I've received broken iPhones from so far : Afghanistan, Australia, Canada, Germany, The Green Zone - Baghdad, Iraq, Switzerland, The U.K, and from all over the United States. I am located in the Southwest region of the United States.
Here is how my service works:
1.Package your iPhone in either the original retail packaging (which is inherently designed to protect the iPhone), or in a padded envelope or in a bubble padded envelope, or use bubble wrap and place it in a sturdy box. I highly recommend that you insure your iPhone while it is in transit to protect it against loss or damage. You may also want to get a tracking number and require a signature for delivery, but this is not required by me. This is for your peace of mind.Please include any emails we exchanged about your iPhone with the package. This is so that I can clearly identify that it is your iPhone and what is wrong with your iPhone. |
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2.Upon delivery of your iPhone I personally repair it. You will receive an email when it is received. I will then repair any problems and attempt to restore full functionality to the best of my ability. You'll receive an email once it is repaired. All repairs are generally performed the same day they are received. |
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3.Your iPhone will then be professionally packaged to maximize protection. I use generous amounts of bubble wrap, and brand new sturdy boxes.Unless you provide your own prepaid envelope (or airbill for DHL, FedEX or UPS) I charge $15 to ship anywhere in the United States. For this fee I will provide a tracking number, insurance for the package's full value, and I will require a signature for delivery. I can also accommodate overnight shipping provided you pay for the extra charges (or provide an airbill for DHL, FedEX or UPS). |
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